Privacy Policy

Welcome to Ruby’s Troupe!  Protecting your private information is our priority, no matter where you live in the world.

With recent changes in privacy with the GDPR requirements (effective May 25, 2018) for our current and future friends and customers located in the EU, as well as for our friends in California, we are providing additional disclosures regarding data collection, privacy practices, use of cookies and your rights to subscribe and consent to emails and cookies as well as withdraw consent and “unsubscribe” from mailings.

As such, please read this entire policy so you can understand our privacy protection practices and our “legitimate interests” basis for collecting personal data.

This Statement of Privacy applies to Ruby’s Troupe, Inc, SPC and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Ruby’s Troupe, Inc, SPC include our associated website;  https://www.rubystroupe.com, and https:/rubystroupe.teachable.com, as well as the tradenames of Ruby’s Troupe, myrubytv.com, and it’s associated websites,  https://myrubytv.com. and https://rubystroupe.teachable.com.

The Ruby’s Troupe website offers wholesome educational materials and services for children of all ages, via its public website as well as its paid membership site, primarily using interactive theatre skits, videos, activities, games and related learning products. By using the Ruby’s Troupe website, you consent to the data practices described in this statement.

Collection of your Personal Information

Ruby’s Troupe may collect personally identifiable information, such as your name. If you purchase Ruby’s Troupe’s products and services, we collect billing and credit card information via our fully encrypted, PCI compliant third party processors. This information is used to complete the purchase transaction. We (or our third party support partners) may also process data for customer service communication, contests or surveys, via our email communication manager, for marketing services and for website management, design and programming enhancements.

Ruby’s Troupe may also collect anonymous demographic information, which is not unique to you, such as your age, gender and family composition. We may gather additional personal or non-personal information in the future, but such information will be provided with your consent.

Information about your computer hardware and software may be automatically collected by Ruby’s Troupe. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Ruby’s Troupe, our Teachable program platform and MyRubyTV websites.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Ruby’s Troupe’s public message boards, this information may be collected and used by others.

Pursuant to the California Online Privacy Protection Act, we hereby disclose that we do not currently honor “do not track” signals issued by browsers or other third party sources.  If you are an individual under 18 and have provided personal information or content to us in some manner, you have the right to request the deletion of that information pursuant to the “California Eraser Law.”  Contact us to make such a request.

Ruby’s Troupe encourages you to review the privacy statements of websites you choose to link to from Ruby’s Troupe so that you can understand how those websites collect, use and share your information. Ruby’s Troupe is not responsible for the privacy statements or other content on websites outside of the Ruby’s Troupe website.

Use of your Personal Information

Ruby’s Troupe collects and uses your personal information to operate its website(s) and deliver the services and products you have requested from us or our trusted partners.

Ruby’s Troupe may also use your personally identifiable information from any of its websites to inform you of other products or services available from Ruby’s Troupe, its subsidiaries and its affiliates.  To help tailor programs, Ruby’s Troupe may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered or may be of interest to you.

Ruby’s Troupe does not sell, rent or lease its customer lists to third parties.  Ever.

Ruby’s Troupe may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party.

Ruby’s Troupe may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries of products you have ordered from us. All such third parties are prohibited from using your personal information except to provide these services to Ruby’s Troupe, and they are required to maintain the confidentiality of your information.

Ruby’s Troupe may keep track of the websites and pages our users visit within Ruby’s Troupe, in order to determine what Ruby’s Troupe services are the most popular. This data is used to deliver customized content and advertising within Ruby’s Troupe to customers whose behavior indicates that they are interested in a particular subject area.

Ruby’s Troupe will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Ruby’s Troupe or the site; (b) protect and defend the rights or property of Ruby’s Troupe; and, (c) act under exigent circumstances to protect the personal safety of users of Ruby’s Troupe, or the public.

Use of Cookies

The Ruby’s Troupe website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Ruby’s Troupe pages, or register with Ruby’s Troupe site or services, a cookie helps Ruby’s Troupe to recall your specific information on subsequent visits.

This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Ruby’s Troupe website, the information you previously provided can be retrieved, so you can easily use the Ruby’s Troupe features that you customized.

You have the ability to accept or decline cookies.  Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Ruby’s Troupe services or websites you visit.  You may review our “How we use Cookies” policy here.

You can also opt out of tracking by many companies using cookies via the Network Advertising Initiative Consumer Opt-Out.  Simply click the “Manage My Browser’s Opt Outs” button to review or edit cookies.

Security of your Personal Information

Ruby’s Troupe secures your personal information from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.  Additionally, we monitor our payment processors regularly to assure they are fully PCI-DSS compliant.

Children Under Thirteen

Ruby’s Troupe may collect personally identifiable information from children under the age of thirteen, but only when provided by a parent or legal guardian of said child.  Ruby’s Troupe collects this information for the following reason(s): Age, gender and their likes/dislikes for purposes of building suitable educational programs to meet the needs of the members.

We provide information about our personal data practices for children on our home page and wherever we knowingly collect personal data from children on our Web sites.

If you are under the age of thirteen, you must ask your parent or guardian for permission to use our websites, https://rubystroupe.com, https://myrubytv.com  or https://rubystroupe.teachable.com.  If you are a parent or guardian and you have questions regarding our data collection practices, please contact us using the information provided at the end of this Statement of Privacy.

Opt-Out & Unsubscribe

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from Ruby’s Troup by either clicking “unsubscribe” at the bottom of any e-mail communication you receive from us or by simply sending an “Opt-out” e-mail message to us at support@rubystroupe.com. You may also complete the contact form below.

Please note: if you opt-out, you will need to complete the sign up process again to receive further information from us.

Changes to this Statement

Ruby’s Troupe will occasionally update this Statement of Privacy to reflect company and customer feedback.  Ruby’s Troupe encourages you to periodically review this Statement to be informed of how Ruby’s Troupe is protecting your information.

Contact Information

Ruby’s Troupe welcomes your questions or comments regarding this Statement of Privacy. If you believe that Ruby’s Troupe has not adhered to this Statement, please contact Ruby’s Troupe at:

Address:

Ruby’s Troupe, Inc, SPC
289 Brimstone Road
Woodland, Washington 98674

Email Address:
debbie@rubystroupe.com

Telephone number:
360-910-5053

Effective as of October 12, 2016, updated May 23, 2018.